Refund Policy

1. Digital product — no physical shipping

ReClienta is a digital software-as-a-service (SaaS) product. There are no physical goods involved and nothing is shipped. Access to ReClienta is delivered online after your account is activated following payment.

2. Founder access — 14-day money-back guarantee

The $99 lifetime founder access includes a 14-day money-back guarantee. If you are not satisfied within 14 days of completing your founder payment, you may request a full refund with no questions asked.

The 14-day window begins on the date your payment is processed and your account is activated.

3. How to request a refund

To request a refund, send an email to support@reclienta.com with the subject line Refund Request. Include the email address associated with your ReClienta account.

We will process your refund within 5–10 business days of receiving your request. Refunds are returned to the original payment method.

4. After the 14-day window

Refund requests submitted after the 14-day window will be reviewed on a case-by-case basis. We are fair and reasonable — if you have a genuine concern, please reach out and we will do our best to help.

5. Payments not yet active

Payment processing for the founder offer is not yet active. Submitting a founder access claim reserves your spot. The 14-day refund guarantee will apply once payment is processed and access is activated. We will communicate this clearly when the payment step is ready.

6. Contact

For refund requests or questions, contact us at support@reclienta.com.