Privacy Policy

1. Who we are

ReClienta is a software-as-a-service (SaaS) product built for cleaning businesses. We help cleaning business owners capture leads, follow up with customers, and manage repeat bookings. Our website is reclienta.com. For privacy questions, contact us at support@reclienta.com.

2. What information we collect

We may collect the following types of information:

• Account information: your name, email address, and password when you create an account.
• Business information: your business name, phone number, and other details you enter in your profile or settings.
• Customer data you enter: lead and client records, appointment details, booking information, and notes that you add to your ReClienta account. This data belongs to you.
• Founder access claims: if you submit a founder access request, we collect your name, email, business name, phone number, and any notes you include.
• Usage information: basic technical data about how you use the service, such as pages visited and actions taken, used to improve the product.

3. How we use your information

We use the information we collect to:

• Provide and operate the ReClienta service.
• Create and manage your account.
• Process and respond to founder access requests.
• Communicate with you about your account, updates, and support requests.
• Improve and develop the product based on how it is used.

4. We do not sell your data

We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

5. Third-party services

ReClienta uses a small number of trusted third-party services to operate:

• Supabase — for secure database storage and user authentication.
• Vercel — for website hosting and deployment.

These services process data only as needed to operate ReClienta and are bound by their own privacy policies.

6. Your data rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@reclienta.com. We will respond within a reasonable timeframe.

7. Data security

We take reasonable steps to protect your data. All data is stored using industry-standard security practices through our infrastructure providers. However, no method of transmission or storage is completely secure.

8. Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users through the product or by email. Continued use of ReClienta after changes means you accept the updated policy.

9. Contact

For any privacy-related questions, contact us at support@reclienta.com.